Frequently asked questions

We have a few things you should see…

Yes, on all orders over €40 we ship for free. Orders under will have a fixed price for shipping, please see the rates at checkout when you enter the country the items are sent to.

Yes, very easy returns!

Just reply or send us an e-mail with your order number and we will e-mail you a returnlabel for the shipping, just remember to do it within the 100 days from when you received your package. We charge €10 for returns and will send you the money for your products within 10 days.

If you are unsatisfied or you bought too many items, we will give you the money back.

YES, we give you the money back.

If your goggles brakes or is non-functional we will send you a new pair for free, pretty simple. So go out and try your stuff, find out how cool they are, and if not, you have 100 days to return.

YES, we mean it, go out and have fun 😃.

You can remove the strap, and wash it separately in soapy water, rinse with clean water and dry naturally.

Lens needs clean water until mud is off, dry with microfiber cloth. Be careful, dirt and mud will scratch your lens.

Clean goggle with microfiber cloth, be careful around the foam.

Are you a local dealer or do you have another good reason to be part of the team, then tell us about you and your business in an e-mail and we will get in touch.

Yes, we sponsor drivers and interesting people primarily within motocross, mtb, speedway, snowboard and skiing.

We have different kind of programs, and we try to help where it’s possible for us.

If you’re interested please see more information here.

Yes we have terms and conditions, and as the rest they are pretty simple. It will take you less than 60 seconds to read, and you can test it for yourself here.

Still searching for answers?

HQ

Dådyrvænget 602
2980 Kokkedal
Denmark

Call us

+45 30 44 44 00

Contact us

contact@numberonepercent.com

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